Introduction
The TMIS Tourist Guide Training Programme is designed for aspiring learners looking to join the tourist guide community in Singapore. Divided into two modules, the TMIS TGTP will train learners in tour guiding skills and techniques; learners will also be provided with information about Singapore and how to present the information to tourists.
TMIS conducts tourist guide training in its various iterations since the 1990s. Our trainers will be tapping on their decades of experience when sharing the tourism industry and the tourist guide profession. Our alumni are actively guiding in the local tourism industry with many going on to achieve national recognition.
Course Objectives
Learn from the experienced tourism professionals who are also licensed STB tourist guides through role-plays, activities and field trips. Learners joining the programme can expect lectures, discussions, self-study and practical performance to hone their skills in preparation for a successful career in the tourism industry.
Course Outlines
At the end of Module 1 (63 hours), the learner will demonstrate ability in the following areas:
- Understanding the roles and responsibilities of a tourist guide
- Develop storytelling and public speaking skills
- Curating tours and development tour commentaries
- Understanding and observing tour and safety protocols when conducting tours
- Observing religious and cultural sensitivities when conducting tours
- Handling challenging and/or unique tourists
- Responding to unexpected situations and preforming service recoveries
At the end of Module 2 (63 hours), the learners will demonstrate knowledge in the following areas
- Pre-colonial and Colonial History
- Post-Independence History and Development of Singapore
- Culture, Faith, Attire and Cuisine of the Chinese, Malays, Indians and Minorities
- Basics of Geographic, Economic and Demographic Data of Singapore
- Heritage Highlights
- City Highlights
- Nature Based Attractions
All learners are required to successfully complete both modules before they are allowed to apply for a tourist guide license with the Singapore Tourism Board.
Duration
- Total 129 hours (including assessments)
- 4 months (Part-Time)
- Classroom Training : Two weekday evenings (6.45pm to 9.45pm) and one Saturday morning (9am to 1pm)
- Field Trips: Saturday (9am to 1pm) and (2pm to 6pm)
- 2 months (Full-Time)
- Classroom Training and including Field Trips : Weekdays, 9am to 6pm
Mode of Instruction
- Mini lectures, field trips, role-plays and games
- Interactive practical activities for group and individual
- Independent learning sessions, mutual sharing and feedback
- Trainer-Student Ratio – 1:20
- Minimum class size 10, Maximum class size 20
Certification
Upon successful completion of the programme, attaining 75% attendance and passing all assessments, participants will be awarded with a certificate by TMIS. Participants will be eligible to apply for the Tourist Guide License with Singapore Tourism Board.
For Foreigners, please note that STB will only issue the Tourist Guide License to foreigners holding employment pass / work permit which is valid for at least 6 months from date of passing the examination. He/She must also be gainfully employed by a travel agent as a tourist guide.
Target Audience
Individuals who wish to become STB-licensed tourist guides
Introduction
Singapore remains as one of the top visited countries globally. The rich heritage and diverse culture is one of the top reasons contributing to the popularity, and this is why it is essential to equip Singapore tour guides with the knowledge.
Course Objectives
Learn from the experienced tourism professionals who are also licensed STB tourist guides through role-plays, activities and field trips. The programme prepares participants to take the STB (Singapore Tourism Board) practical assessment to be a licensed Tourist Guide.
Course Outlines
The course covers the following knowledge and skills areas.
- Create Customer Experience (TGS – 2018505078) – 22 hours
- Tourist Guides – NC/NAP (TGS – 2020504025) – 102.75 hours
– Handle Arrival and Departure of Visitors
– Promote Singapore as a Tourist Destination & Apply Tourism Knowledge
– Write Tour Commentary - Conduct Tour (TGS – 2020504029) – 108.5 hours
Duration
- Total 233.25 hours
- 7 months (Part-Time)
- Classroom Training : Two weekday evenings (6.45pm to 9.45pm) and/or one Saturday morning (9am to 1pm)
- Field Trips: Saturday (9am to 1pm) and/or (2pm to 6pm)
- 5 months (Full-Time)
- Classroom Training and including Field Trips : Three weekdays, 9am to 6pm
Mode of Instruction
- Mini lectures, field trips, role-plays and games
- Interactive practical activities for group and individual
- Independent learning sessions, mutual sharing and feedback
- Trainer-Student Ratio – 1:20
Certification
Upon successful completion of the programme, attaining minimum 75% attendance (90% attendance for student pass holders) and passing all assessments, participants will be awarded with 3 Statement of Attainments (SOAs) by SWDA. Participants will be eligible to apply for the Tourist Guide License with Singapore Tourism Board (STB). For foreign participants, please note that STB will only issue the Tourist Guide License to individuals holding a valid employment pass or work permit with at least six (6) months’ validity from date of passing the examination. The individual must also be gainfully employed by a licensed travel agent as a tourist guide.
Target Audience
Individuals who wish to become STB-licensed tourist guides
This programme is no longer accepting enrolment.
Entry Requirements
Entry Requirement
Course Fees
| S$ | |
|---|---|
| Tuition Fee | 3,900.00 |
SELF SPONSORED SINGAPORE CITIZEN / SINGAPORE PR ≥ 21 YEARS ABOVE |
|
| Less SSG Funding (Up to 50% of Tuition Fee) | 1,950.00 |
| Tuition Fee after Funding | 1,950.00 |
| GST | 351.00 |
| NETT Fee Payable | 2,301.00 |
SELF SPONSORED SINGAPORE CITIZEN ≥ 40 YEARS ABOVE ONLY |
|
| Less SSG Funding (Up to 70% of Tuition Fee) | 2,730.00 |
| Tuition Fee after Funding | 1,170.00 |
| GST | 351.00 |
| NETT Fee Payable | 1,521.00 |
OTHER FEE |
|
| Application Fee (non-refundable) | 150.00 |
| Less S$100 Discount | 100.00 |
| Application Fee after less S$100 Discount (non-refundable) | 50.00 |
| GST | 4.50 |
| NETT Fee Payable | 54.50 |
|
Company Sponsor for Non-SMEs and SMEs |
|
|
Course Fee Subsidy of up to **70% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees **Subjected to SkillsFuture Singapore (SSG) Terms and Conditions. |
Intake
Programme Calendar 2024
| Jan | Feb | Mar | Apr |
|---|---|---|---|
| – | – | – | – |
| May | Jun | Jul | Aug |
| – | 24 FT | – | – |
| Sep | Oct | Nov | Dec |
| 02 PT / 16 FT | 08 PT | 19 PT | – |
PT: Part-Time
FT: Full-Time
Funding
Enhanced Training Support for SMEs
For more information, click here.
Terms & Conditions for SSG Funding
Company-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes application fee and re-assessment fee.
- Should the applicant resign or be terminated during the training, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
- The absentee payroll will be disbursed to the company through Enterprise Portal for Jobs and Skills (EPJS) when the participant attain ALL the required SOAs.
- Applicant must obtain STB license within 6 months from date of passing examination
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
Self-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes Application fee and re-assessment fee.
- Applicant is liable to pay back the funding if ANY of the following is NOT fulfilled:
– Achieved 75% attendance for EVERY units
– Completed ALL the required units and pass ALL assessments - Self-paying applicants are NOT entitled to absentee payroll.
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
*SSG Funding is up to 70%, is subjected to Applicant’s age and citizenship.
Admission and Administration
Please note that admission into TMIS Tourist Guide Training Programme is based on the following:
- Compulsory to attend the Course Preview
- Fulfilment on the Entry Requirements
- Passing the Interview Assessment (Applicants who do not meet admission criteria will be allowed to appeal. The applicant will be informed via email; an offer for a second attempt for an interview by another set of interviewers will be arranged if applicable.)
- Availability of course (subject to meeting minimum class size)
- The student must achieve competency for all assessment within 1 calendar year from the start of class or 3 attempts whichever is earlier.
Students must inform the school in writing of any changes in personal particulars.
TMIS is committed to maintaining the confidentiality of the applicant’s personal information and undertakes not to divulge any applicant’s personal information to any third party without the prior written consent of the applicant.
Entry Requirements
Entry Requirement
Course Fees
| S$ | |
|---|---|
| Tuition Fee | 3,900.00 |
SELF SPONSORED SINGAPORE CITIZEN / SINGAPORE PR ≥ 21 YEARS ABOVE |
|
| Less SSG Funding (Up to 50% of Tuition Fee) | 1,950.00 |
| Tuition Fee after Funding | 1,950.00 |
| GST | 351.00 |
| NETT Fee Payable | 2,301.00 |
SELF SPONSORED SINGAPORE CITIZEN ≥ 40 YEARS ABOVE ONLY |
|
| Less SSG Funding (Up to 70% of Tuition Fee) | 2,730.00 |
| Tuition Fee after Funding | 1,170.00 |
| GST | 351.00 |
| NETT Fee Payable | 1,521.00 |
OTHER FEE |
|
| Application Fee (non-refundable) | 150.00 |
| GST | 13.50 |
| NETT Fee Payable | 163.50 |
|
Company Sponsor for Non-SMEs and SMEs |
|
|
Course Fee Subsidy of up to **70% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees **Subjected to SkillsFuture Singapore (SSG) Terms and Conditions. |
Intake
Programme Calendar 2024
| Jan | Feb | Mar | Apr |
|---|---|---|---|
| TBA | TBA | TBA | TBA |
| May | Jun | Jul | Aug |
| TBA | TBA | TBA | TBA |
| Sep | Oct | Nov | Dec |
| TBA | TBA | TBA | TBA |
PT: Part-Time
FT: Full-Time
Funding
Enhanced Training Support for SMEs
For more information, click here.
Terms & Conditions for SSG Funding
Company-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes application fee and re-assessment fee.
- Should the applicant resign or be terminated during the training, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
- The absentee payroll will be disbursed to the company through Enterprise Portal for Jobs and Skills (EPJS) when the participant attain ALL the required SOAs.
- Applicant must obtain STB license within 6 months from date of passing examination
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
Self-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes Application fee and re-assessment fee.
- Applicant is liable to pay back the funding if ANY of the following is NOT fulfilled:
– Achieved 75% attendance for EVERY units
– Completed ALL the required units and pass ALL assessments - Self-paying applicants are NOT entitled to absentee payroll.
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
*SSG Funding is up to 70%, is subjected to Applicant’s age and citizenship.
Admission and Administration
Please note that admission into TMIS Tourist Guide Training Programme is based on the following:
- Compulsory to attend the Course Preview
- Fulfilment on the Entry Requirements
- Passing the Interview Assessment (Applicants who do not meet admission criteria will be allowed to appeal. The applicant will be informed via email; an offer for a second attempt for an interview by another set of interviewers will be arranged if applicable.)
- Availability of course (subject to meeting minimum class size)
- The student must achieve competency for all assessment within 1 calendar year from the start of class or 3 attempts whichever is earlier.
Students must inform the school in writing of any changes in personal particulars.
TMIS is committed to maintaining the confidentiality of the applicant’s personal information and undertakes not to divulge any applicant’s personal information to any third party without the prior written consent of the applicant.
Entry Requirements
Entry Requirement
Course Fees
| S$ | |
|---|---|
| Tuition Fee | 5231.75 |
SELF SPONSORED SINGAPORE CITIZEN / SINGAPORE PR ≥ 21 YEARS ABOVE |
|
| Less SSG Funding (Up to 50% of Tuition Fee) | 2,615.88 |
| Tuition Fee after Funding | 2,615.87 |
| GST | 470.86 |
| NETT Fee Payable | 3,086.73 |
SELF SPONSORED SINGAPORE CITIZEN ≥ 40 YEARS ABOVE ONLY |
|
| Less SSG Funding (Up to 70% of Tuition Fee) | 3,662.23 |
| Tuition Fee after Funding | 1,569.52 |
| GST | 470.86 |
| NETT Fee Payable | 2,040.38 |
OTHER FEE |
|
| Application Fee (non-refundable) | 150.00 |
| GST | 13.50 |
| NETT Fee Payable | 163.50 |
|
Company Sponsor for Non-SMEs and SMEs |
|
|
Course Fee Subsidy of up to **70% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees **Subjected to SkillsFuture Singapore (SSG) Terms and Conditions. |
Intake
Programme Calendar 2024
| Jan | Feb | Mar | Apr |
|---|---|---|---|
| TBA | TBA | TBA | TBA |
| May | Jun | Jul | Aug |
| TBA | TBA | TBA | TBA |
| Sep | Oct | Nov | Dec |
| TBA | TBA | TBA | TBA |
PT: Part-Time
FT: Full-Time
Funding
Enhanced Training Support for SMEs
For more information, click here.
Terms & Conditions for SSG Funding
Company-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes application fee and re-assessment fee.
- Should the applicant resign or be terminated during the training, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
- The absentee payroll will be disbursed to the company through Enterprise Portal for Jobs and Skills (EPJS) when the participant attain ALL the required SOAs.
- Applicant must obtain STB license within 6 months from date of passing examination
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
Self-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes Application fee and re-assessment fee.
- Applicant is liable to pay back the funding if ANY of the following is NOT fulfilled:
– Achieved 75% attendance for EVERY units
– Completed ALL the required units and pass ALL assessments - Self-paying applicants are NOT entitled to absentee payroll.
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
*SSG Funding is up to 70%, is subjected to Applicant’s age and citizenship.
Admission and Administration
Please note that admission into TMIS courses and Programmes is based on the following:
- Compulsory to attend the Course Preview
- Fulfilment on the Entry Requirements
- Passing the Interview Assessment (Applicants who do not meet admission criteria will be allowed to appeal. The applicant will be informed via email; an offer for a second attempt for an interview by another set of interviewers will be arranged if applicable.)
- Availability of course (subject to meeting minimum class size)
- The student must achieve competency for the STB final assessment within 3 years from the start of class or 3 attempts whichever is earlier.
Students must inform the school in writing of any changes in personal particulars.
TMIS is committed to maintaining the confidentiality of the applicant’s personal information and undertakes not to divulge any applicant’s personal information to any third party without the prior written consent of the applicant.
Entry Requirements
Entry Requirement
Course Fees
| S$ | |
|---|---|
| Tuition Fee | 5231.75 |
SELF SPONSORED SINGAPORE CITIZEN / SINGAPORE PR ≥ 21 YEARS ABOVE |
|
| Less SSG Funding (Up to 50% of Tuition Fee) | 2,615.88 |
| Tuition Fee after Funding | 2,615.87 |
| GST | 418.54 |
| NETT Fee Payable | 3,034.41 |
SELF SPONSORED SINGAPORE CITIZEN ≥ 40 YEARS ABOVE ONLY |
|
| Less SSG Funding (Up to 70% of Tuition Fee) | 3,662.23 |
| Tuition Fee after Funding | 1,569.52 |
| GST | 418.54 |
| NETT Fee Payable | 1,988.06 |
OTHER FEE |
|
| Application Fee (non-refundable) | 150.00 |
| GST | 12.00 |
| NETT Fee Payable | 162.00 |
|
Company Sponsor for Non-SMEs and SMEs |
|
|
Course Fee Subsidy of up to **70% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees **Subjected to SkillsFuture Singapore (SSG) Terms and Conditions. |
Intake
Programme Calendar 2024
| Jan | Feb | Mar | Apr |
|---|---|---|---|
| TBA | TBA | TBA | TBA |
| May | Jun | Jul | Aug |
| TBA | TBA | TBA | TBA |
| Sep | Oct | Nov | Dec |
| TBA | TBA | TBA | TBA |
PT: Part-Time
FT: Full-Time
Funding
Enhanced Training Support for SMEs
For more information, click here.
Terms & Conditions for SSG Funding
Company-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes application fee and re-assessment fee.
- Should the applicant resign or be terminated during the training, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
- The absentee payroll will be disbursed to the company through Enterprise Portal for Jobs and Skills (EPJS) when the participant attain ALL the required SOAs.
- Applicant must obtain STB license within 6 months from date of passing examination
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
Self-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes Application fee and re-assessment fee.
- Applicant is liable to pay back the funding if ANY of the following is NOT fulfilled:
– Achieved 75% attendance for EVERY units
– Completed ALL the required units and pass ALL assessments - Self-paying applicants are NOT entitled to absentee payroll.
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
*SSG Funding is up to 70%, is subjected to Applicant’s age and citizenship.
Admission and Administration
Please note that admission into TMIS courses and Programmes is based on the following:
- Compulsory to attend the Course Preview
- Fulfilment on the Entry Requirements
- Passing the Interview Assessment (Applicants who do not meet admission criteria will be allowed to appeal. The applicant will be informed via email; an offer for a second attempt for an interview by another set of interviewers will be arranged if applicable.)
- Availability of course (subject to meeting minimum class size)
- The student must achieve competency for the STB final assessment within 3 years from the start of class or 3 attempts whichever is earlier.
Students must inform the school in writing of any changes in personal particulars.
TMIS is committed to maintaining the confidentiality of the applicant’s personal information and undertakes not to divulge any applicant’s personal information to any third party without the prior written consent of the applicant.
Entry Requirements
Entry Requirement
Course Fees
| S$ | |
|---|---|
| Tuition Fee | 5231.75 |
SELF SPONSORED SINGAPORE CITIZEN / SINGAPORE PR ≥ 21 YEARS ABOVE |
|
| Less SSG Funding (Up to 80% of Tuition Fee) | 3,908.05 |
| Tuition Fee after Funding | 1323.70 |
| GST | 366.22 |
| NETT Fee Payable | 1689.92 |
SELF SPONSORED SINGAPORE CITIZEN ≥ 40 YEARS ABOVE ONLY |
|
| Less SSG Funding (Up to 90% of Tuition Fee) | 4,708.58 |
| Tuition Fee after Funding | 523.17 |
| GST | 366.22 |
| NETT Fee Payable | 889.39 |
OTHER FEE |
|
| Application Fee (non-refundable) | 150.00 |
| GST | 10.50 |
| NETT Fee Payable | 160.50 |
|
Company Sponsor for Non-SMEs and SMEs |
|
|
Course Fee Subsidy of up to **90% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees **Subjected to SkillsFuture Singapore (SSG) Terms and Conditions. |
Intake
Programme Calendar 2021
| Jan | Feb | Mar | Apr |
|---|---|---|---|
| 19 PT | 22 FT | 19 PT | |
| May | Jun | Jul | Aug |
| 18 PT | 13 PT | 23 PT | |
| Sep | Oct | Nov | Dec |
| 11 PT | 16 PT |
PT: Part-Time
FT: Full-Time
Funding
Enhanced Training Support for SMEs
For more information, click here.
Terms & Conditions for SSG Funding
Company-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes application fee and re-assessment fee.
- Should the applicant resign or be terminated during the training, the sponsoring company will not be eligible for funding. If applicant wishes to continue with the course, he/she can apply as Self-Paying Applicant. Terms and conditions apply.
- The absentee payroll will be disbursed to the company through Enterprise Portal for Jobs and Skills (EPJS) when the participant attain ALL the required SOAs.
- Applicant must obtain STB license within 6 months from date of passing examination
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
Self-Sponsored Applicant
Tourist Guide Programme
- Applicant must be Singaporean or Singapore PR.
- Applicant must achieve 75% attendance for EVERY unit and pass ALL assessments by TMIS within 2 attempts.
- SSG funding applies to the course fees only and excludes Application fee and re-assessment fee.
- Applicant is liable to pay back the funding if ANY of the following is NOT fulfilled:
– Achieved 75% attendance for EVERY units
– Completed ALL the required units and pass ALL assessments - Self-paying applicants are NOT entitled to absentee payroll.
- Applicant must pass the interview conducted by TMIS and sign a letter of undertaking to indicate that he/she fully understands the terms and conditions for the SSG funding.
*SSG Funding is up to 90%, is subjected to Applicant’s age and citizenship.